Our Policies

Kindly consider the following guidelines.

REGARDING YOUR APPOINTMENT:

Please arrive 15 minutes prior to your scheduled appointment to ensure a timely start to treatment.
As part of the initial evaluation, please be prepared to answer some general questions regarding your skin care concerns and any medical conditions you may have.
Please note: the use of prescribed or over-the-counter exfoliants can be a contraindication to receiving some spa treatments.
Late arrivals will limit the time of their treatments, possibly lessening its effectiveness.
Your treatment will end at the scheduled time to accommodate the next guest's scheduled appointment.
Cancellations must be made with at least 24hr. notice to avoid being charged the full cost of the appointment.
"No shows" will be charged for the full cost of their appointment.
Children under the age of 12 receiving services are to be accompanied by an adult.
To ensure the comfort of all clients, we ask that parents or guardians make other arrangements for children while they are receiving services.
As a courtesy to our other guests, we ask that you please turn off your cell phones
Personal belongings are the full responsibility of the spa guest.
Gratuities are never expected, but greatly appreciated.

REGARDING YOUR PAYMENT OPTIONS:

We accept cash, checks, and Visa, MasterCard, and American Express credit cards.
At the time of booking, a credit card number is required to secure your reservation.
All prices are subject to change without notice.
Gift certificates can be used toward any service, product, or spa package offered in the spa; they are not redeemable for cash.